Contact Marketplace Sellers
To inquire about products sold and fulfilled by sellers, you can directly contact sellers from the website.\
If you need to contact a seller regarding an order you placed for a product sold and fulfilled by them, do the following:
- Go to Your Orders.
- Find your order in the list, and click Problem with the order. Depending on your issue, we’ll help you contact the seller if necessary.
If you need to contact a seller to inquire about an item they are selling, do the following:
- Click the seller’s name on the product details page or offer listing page.
- On the resulting page, you’ll find the Ask a question button on the right-hand side of the page.
- Click on the button and follow on-screen instructions to write an email to the seller.
Note: Please give sellers 3 business days to respond to your concerns.
