About Seller Communication Centre

 

You can view all your correspondence with sellers in the Buyer / Seller messages tab of your message center.

Note: To access your correspondence with sellers, go to Buyer / Seller Messages.

Using this feature, you can:

  • View past communication with sellers on Raavna.store.
  • Reply to seller messages.
  • Send attachment to sellers if needed. File types supported are plain text (.txt), PDF, images (.jpg, .gif and .png), and Word documents in .doc and .docx format. The entire message should not exceed 10 MB (including attachments).

Note:

  • Raavna.store reserves the right to delete or remove any attachment containing inappropriate content. Raavna.store reserves the right to decide what it considers inappropriate content.
  • You can use any information the seller provides to contact the seller, but we strongly recommend that you use the Seller Communication Centre. This service ensures mail is filtered for spam and possible phishing attempts, and we will maintain a copy of all correspondence.
  • If an e-mail you sent to the seller bounces, the seller will still be able to view it in the Seller Communication Centre. Sellers typically respond to your emails within 2 days.